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Team 06

Our team represents six countries, five time zones, and a wide range of levels of experience.
When we formed, we were a group of strangers - now we are a working team!

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Project Manager and Product Owner

Michael Kayode

I am analytical Analyst passionate about driving digital transformation and product innovation. my experience in process analysis, system integration, and user-centric design has strengthened my curiosity to lead teams as a Product Manager /Product Owner. guiding them to deliver valuable, clickable prototypes within the SDLC.

I contributed to defining product vision and project charters, aligning business goals with technical execution to create meaningful digital solutions that enhance efficiency, transparency, and user experience.

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Mentor, Team 6

Eimal Dorani, CBAP, MBA, MS, PhD

Eimal Dorani is a dedicated IT Business Analyst with a proven track record in business analysis, process improvement, and stakeholder collaboration.

 

As a mentor for Team 6 in the SDLC Experience Workshop, Eimal guided participants in requirements elicitation, documentation, and solution design—bringing clarity and structure to every phase of the simulation.

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Skilled in fostering collaboration across cross-functional teams and business units, Eimal excels at analyzing complex systems, identifying operational gaps, and implementing effective solutions that enhance productivity and efficiency.

 

His strong documentation and critical thinking skills are complemented by deep proficiency in business analysis tools and techniques.

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Mentor, Team 6

Robert "Bob" Churchill, CBAP, PMP, CSM, CSPO, A-CSD

Bob Churchill is a seasoned business analysis professional and agile mentor, known for his collaborative leadership and deep expertise in stakeholder engagement, solution delivery, and team empowerment.

As a mentor for Team 6 in the SDLC Experience Workshop, Bob offered steady guidance and encouragement—creating a safe space for participants to ask questions, seek support, and grow in confidence. His presence reinforced a culture of trust, accountability, and continuous learning.

With a background spanning business analysis, project management, and agile coaching, Bob brings a systems-thinking mindset to every engagement. He excels at helping teams navigate ambiguity, clarify requirements, and align deliverables with business value.

His approachable style, paired with a strong foundation in agile frameworks and facilitation techniques, makes him a trusted guide for emerging professionals and seasoned practitioners alike.

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Business Analyst and Quality Assurance

Adline Ejiogu

I am an analytical professional with a strong background in finance and a passion for digital transformation, product innovation, and process improvement. As a trained business analyst, I am equipped to bridge the gap between business goals and technical execution.

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Developer

Aman Kukreti

I bring 4 years of diverse experience as a Business Analyst across industries including FMCG, façade engineering, power plants, consulting, and education. Alongside my core analytical expertise, I have developed a strong foundation in UX concepts and no‑code design tools, enabling me to bridge business needs with user‑centric solutions. For the current SDLC, I am contributing in a developer capacity, leveraging both my technical and analytical skills to deliver end‑to‑end value.

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Business Analyst

Blessing Poku

Blessing is an aspiring Business Analyst passionate about translating business needs into clear, actionable requirements.

In the SDLC simulation project, she developed and presented the Project Canvas, documented the AS-IS claims process, identified key pain points, and created use case diagrams, user stories, and test cases for the Claims Officer module.

Skilled in Miro, Microsoft Excel, and BA documentation, she enjoys using analysis to connect business goals with effective solutions.

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Quality Assurance

Oluchukwu Ogbechie, Bcs Foundation in Business Analysis

I am a business analyst with 2years plus experience delivering process and digital transformation projects in the manufacturing industry.

In this current simulation I took on the role of a QA/Tester. This role has broaden my perspective about the importance of the QA analyst in an SDLC. With this experience I am equipped to take on a double role as both a QA analyst and business analyst.

Problem Statement:

Secureclaim insurance still relies on manual, paper-based processes for managing customer claims, leading to delays, inefficiencies, and poor customer experience. The absence of digital automation and real-time tracking causes operational bottlenecks, data errors, and limited visibility into claim progress—ultimately reducing customer satisfaction and staff productivity.

 

Solution

To address the inefficiencies and frustrations caused by the manual, paper-based claims process, the proposed solution is to develop a digital insurance claims platform that streamlines claim submission, tracking, and management.

The platform will enable customers to submit claims online, upload supporting documents (such as images and receipts), and receive real-time status updates, eliminating the need for physical visits and follow-up calls.

For internal staff, the system will provide an intuitive dashboard to manage, review, and update claims efficiently. This digital solution will reduce manual data entry, minimize errors, and improve overall transparency and accountability throughout the claims lifecycle.

By automating key processes and improving communication between customers and claims officers, the platform will enhance operational efficiency, customer satisfaction, and data-driven decision-making within the organization.

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Kanban (Agile)

The Team used a Kanban board to effectively track project deliverables — identifying tasks that were completed, in progress, and pending.

 

The board provided clarity on task ownership and visibility into the status of each activity, enabling me to monitor progress and ensure deliverables were aligned with the project phases.

 

This approach improved transparency, collaboration, and timely execution across the team.

Project Deliverables - By the Project Manager

I delivered project charter to initiate the development of digital claim portal.

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Team charter: it defines foundation, direction and boundaries for the team project project. 


WBS  breaks the entire project into small deliverables and well refined components.
 

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Michael Kayode
Project Charter

Project Deliverables - By the Product Owner

Product Canvas
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The document outlines the purpose of the product and key success metrics and features to deliver value in the market.

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Michael Kayode

Project Deliverables - By the Business Analyst

The Business Case justifies the reason why building the business solution.
The BRD provides clarity on what the business is building and features.
Use Case Diagram it shows how users interact with the system and main goals to accomplish.
Epic/Features list: it clarity on features of the product
Functional requirements:
User stories: it provide Test plan
Business rule: i identify policy, regulation and procedure for the requirements to performed
Stakeholders analysis: The analysis provides stakeholder with their impact on the project
AS is process mapping: it shows inefficiencies in the business process and pain-point and to know stakeholders that are involved.

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Blessing Poku

Project Deliverables - By the QA/Tester



A strong User Acceptance Testing (UAT) plan ensures that the final product meets real-world business needs before it goes live. It helps teams validate functionality from the end-user’s perspective, catching gaps that technical testing might miss. A clear UAT strategy aligns stakeholders, defines success criteria, and streamlines defect tracking and resolution. It also builds confidence across business and development teams by confirming that the solution performs as intended in practical scenarios. Ultimately, it reduces post-launch surprises and strengthens delivery credibility.

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Test plan

Project Deliverables - By the UI/UX Designer

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Blessing Poku

Digital submission
Document upload
Claim tracking
Staff claim management
Approval/rejection workflow
Reporting/Monitoring
Compliance/audit

Project Deliverables - By the Developer

Aman Kukreti
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Impact of the SDLC Experience Workshop

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Mentor, Team 6

Eimal Dorani, CBAP, MBA

"The SDLC simulation workshop was a profoundly reciprocal learning experience. While my primary goal was to mentor and guide the team, the process equally challenged and developed my own skills in facilitation, adaptive coaching, and servant leadership. It provided a priceless, practical foundation for mastering the art of empowering others, solidifying my passion for mentorship."

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Product Owner and Project Manager

Michael Kayode 

Michael reports that he had never been a PO/PM before, but now feels "much more confident".  "I gained confidence from the simulation and how to help others get things done. It improves my levels research."

Because of this experience, Michael says he will "Have clear understanding of project, my role and deliverables."

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Michael went on to say "Eimal did a great job as our mentor. 
Adline did an outstanding job by acting as business analyst and QA despite with no experience."

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Business Analyst and Quality Assurance

Adline Ejiogu

In this project, I contributed as a business analyst and QA. I developed the BRD, business case, and key use cases, and collaborated with the design and development team to ensure a user-friendly digital claims platform. 

Over the 11-week simulation session, I have gained practical knowledge in stakeholder engagement, requirement elicitation, documentation, MVP prioritization, Agile collaboration, and quality assurance practices. This strengthened my ability to translate business needs into functional solutions and reinforced my commitment to delivering products that enhance efficiency, transparency, and user satisfaction throughout the SDLC. 

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