Team 03 - 2026

Beyond Borders. Different Perspectives. One Shared Vision.
Bringing together diverse experiences, skills and ideas from across the world to

collaborate, innovate and achieve a common goal.

Product Owner

Rohit Thakur

Muscat, Oman

I am Rohit Thakur, Senior Business Analyst having 11 years of professional experience. I have worked for major banks in India as well as in the middle east. I am AI powered Safe popm certified.

I believe that breaking one’s comfort zone will yield better results. Helping young professionals to spread awareness about Business Analysis.

Project Manager

Agneshwari Adhiya

New York, USA

Agneshwari Adhiya is an education professional with over 15 years of experience in academic administration and operations, including roles as and Acting Registrar. She specializes in process management, student records, stakeholder coordination, and compliance An IIBA Certified ECBA professional, she is enhancing her leadership skills through business analysis and methodologies like Agile and Waterfall, aiming align business needs with technology solutions for impactful organizational value.

User Interface & User Experience

Deborah Edu

London, UK

I’m a Business Process Analyst with experience in digital transformation across financial services. I specialise in requirements elicitation, process design and stakeholder engagement. On the SDLC Experience Program, I worked as UI/UX designer and contributed to prompt engineering for the development build. I’m passionate about building user centred products that solve real problems and am working towards product ownership.

Business Analyst

Kehinde Adebayo

Nigeria

I am an aspiring Business Analyst with experience in digital banking operations and a passion for solving business problems through data, process improvement, and AI. I enjoy collaborating with teams to deliver practical, user-focused solutions and continuously develop my skills through hands-on projects and learning.

Business Analyst

Hwee Ling Lee (Jessie)

Kuala Lumpur, Malaysia

Jessie is a Business Support Analyst in Kuala Lumpur with over 10 years' experience supporting business systems and campaign operations. I enjoy bringing business users and vendor teams together to deliver reliable, low-risk change.

With skills in campaign booking platforms, billing systems and workflow tools, I'm keen to support regional system implementations across multiple markets.

Business Analyst

Eniola Alawiye

Blackpool, North West, United Kingdom

Eniola Alawiye is a Senior Business Analyst at the Department for Work and Pensions (DWP), with experience in business analysis, digital transformation and stakeholder engagement. She is passionate about bridging business needs with technology solutions, driving strategic improvements and delivering business value. She is actively developing her expertise in Business Architecture, with aspirations to become a strategic architecture leader.

Quality Assurance Analyst

Monday Daramola

Northampton, United Kingdom

I’m Monday Daramola. Ten years in education taught me to put people first, and I’m now bringing that into Business Process Analysis and Quality Assurance. As a QA Analyst on the SDLC Experience Program, I stepped into users’ shoes, hunting bugs, broken states and edge cases, and checking every interaction worked across devices and browsers.

Developer

Amarachi Ezidiegwu

Abuja, Federal Capital Territory, Nigeria

Amarachi Ezidiegwu is a Business Analyst and Strategic Systems Advisor with over three years of experience.

As the Founder of Ximena Consulting, she helps businesses align their strategies and systems for sustainable growth, focusing on business architecture, systems thinking, and digital transformation.

MY Hub
University Advising Portal

Project Deliverables - By the Project Manager

Advising Portal Project Plan

Project Manager: Agneshwari.Adhiya

Value to Team

Established team 's project management foundation by translating the business case into a structured, PMBOK-aligned Project Plan before Product Owner elicitation. Defined the initial project roadmap, objectives, scope, deliverables, responsibilities, risks, and dependencies, providing a shared baseline for cross-functional planning and coordination.

Lesson Learned

An initial project plan provides essential direction, but assumptions should be validated early with the Product Owner and technical team.

1. Project Overview

1.1 Purpose

This Project Plan defines how the University Advising Portal MVP will be planned, coordinated, monitored, and delivered during the SDLC Experience Workshop. It establishes the project's scope, objectives, schedule, resources, quality approach, risks, communications, stakeholders, assumptions, constraints, dependencies, and open questions.

1.2 Project Summary

For university students and academic advisors who need a simple, reliable, and accessible way to manage academic advising activities, the University Advising Portal is a centralized, mobile-friendly advising solution that enables easy appointment scheduling, advising records, and clear visibility into degree progress.

The university needs to improve its current advising process, which is confusing, slow, and inconsistent. Students currently navigate multiple systems to schedule appointments and understand their academic progress, while advisors experience recurring double-bookings and spend significant time locating advising notes. Advisors also rely on personal tools because the existing portal is unreliable.

2. Product Objectives & Success Measures

Product Objective AND TARGET

Eliminate double-booking TARGET 0 double-bookings within 60 days

Improve advisor note retrieval TARGET Under 10 seconds within 60 days

Reduce appointment scheduling time TARGET Under 2 minutes within 90 days

Improve student experience TARGET 80% of students report scheduling as easy/very easy within 90 days

Increase advisor adoption TARGET 95% advisor adoption within 90 days

Drive student adoption TARGET 95% student adoption within 90 days

3. Scope Management

3.1 In Scope –

1. University Advising Portal MVP

Students can view available advising appointment times.

Students can book an advising appointment.

Students receive appointment confirmation.

Advisors can view upcoming appointments.

Advisors receive appointment notification.

Students and Advisors should receive reminder 30 minutes before the appointment.

The system prevents double-booking.

2. Centralized Advisor Notes 

Advisors can access a student academic profile.

Advisors can create and save advising notes.

Advising notes are stored in a centralized location.

Advisors can quickly retrieve previously recorded notes.

Students can quickly retrieve recorded notes.

3. Degree Progress View 

Students can view their completed credits.
Students can view their remaining credits.

Degree progress is presented in a simple and understandable format.

4. Accessibility and Usability 

The portal will be easily accessible.
The portal will work on mobile devices.

The experience will be simple enough for new students to use without training.

5. Privacy and Data Protection

Protect student academic and advising information from unauthorized access.

Ensure access to academic and advising records is based on appropriate user roles and permissions.

Include appropriate privacy and data-protection requirements in the MVP design and testing.

Ensure the portal handles student information in accordance with applicable university privacy policies and regulations

3.2 Out of Scope

1. Course registration or enrollment

2. Course add/drop functionality

(document continues....)

Project Schedule

Project Manager: Agneshwari.Adhiya

Value to Team

The project schedule served as an essential project management tool for organizing work, prioritizing tasks, coordinating cross-functional activities, and monitoring progress against planned deadlines. The schedule also provided a practical framework for adjusting priorities and keeping the team aligned with project milestones.

Lesson Learned

A project schedule should be treated as a living management tool rather than a fixed timeline. We learned the importance of estimating task durations realistically, identifying dependencies early, and regularly reviewing progress with team members.

Kanban Board

Project Manager: Agneshwari.Adhiya

Project Scope

Project Manager: Agneshwari.Adhiya

Value to Team

Developed the initial Project Scope by translating the business case into clearly defined project boundaries, key features, expected deliverables. The scope helped the team distinguish core requirements, preventing uncontrolled scope expansion, and keeping the team focused on achievable deliverables within the workshop timeline.

Lesson Learned

Confirm data sources, integrations, and feasibility before finalizing scope; document changes and deferred features as decisions are made.

2.1 In Scope

The project will deliver the following capabilities as part of the University Advising Portal MVP:

In Scope

View available advising times

Book advising appointments

Cancel advising appointments at least 6 hours before the scheduled appointment

Update advisor availability when an appointment is cancelled

Receive booking confirmations

Select appointment mode: In-Person or Online

Prevent double-booking

Create and retrieve advisor notes

View completed and remaining credits

Access current student academic and degree-progress information through an existing approved university data service

Access current advisor availability through an existing approved university data service

Mobile and accessible user experience

2.2 Out of Scope

Course registration or enrollment

Course add/drop functionality

(the document continues....)

Refined Product Backlog

Product Owner: Rohit Thakur

Project Deliverables - By the Business Analyst

Business Need Summary

Business Analyst: Hwee Ling Lee (Jessie), Eniola Alawiye, Kehinde Adebayo

Value to Team

Product vision always provide the right direction for the team.

We avoided scope screep whenever we got deviated and had lengthy discussion

Lesson Learned

The problem statement at begining looked very easy but as and when we moved our discussion further the problem got deeper.

Even the tiny doubt created a good impact in brainstorming sessions.

Current State Assessment

Business Analyst: Hwee Ling Lee (Jessie), Eniola Alawiye, Kehinde Adebayo

Value to Team

Helped the team understand the existing advising process, identify key pain points and highlight areas that needed improvement.

Lesson Learned

Taking time to properly assess and validate the current state helps uncover process gaps and prevents assumptions from influencing the proposed solution.

Scope Statement

Business Analyst: Hwee Ling Lee (Jessie), Eniola Alawiye, Kehinde Adebayo

Value to Team

Defined the agreed project deliverables and exclusions to support a common understanding of what the prototype would demonstrate.

Lesson Learned

Review and formally reconfirm the scope statement after major decisions, and ensure that the final deliverables remain aligned with agreed project objectives.

1. Project Overview

The university needs to improve its current advising process, which is confusing, slow and inconsistent for students and advisors. Students currently navigate multiple systems to schedule appointments and understand their academic progress, while advisors experience recurring double-bookings and spend significant time locating advising notes. Advisors also rely on personal tools because the existing portal is unreliable.

The business needs a following

Conflict-free appointment scheduling
Easy retrieve advising notes which is store centrally
A screen showing clear degree progress students
Mobile friendly solution

2. Project Objectives

Eliminate double-booking
Improve advisor note retrieval
Reduce appointment scheduling time
Improve student experience
Increase advisor adoption
Drive student adoption

3. In-Scope Boundaries

The project will deliver the following capabilities as part of the University Advising Portal MVP:

1. Conflict-Free Appointment Scheduling 

Students can view available advising appointment times.

Students can book an advising appointment.

Students receive appointment confirmation.

Advisors can view upcoming appointments.

Advisors receive appointment notification.

Advisors can cancel the appointments.

Students can cancel the appointments.

Students and Advisors should receive reminder 30 minutes before the appointment.

The system prevents double-booking.

2. Centralized Advisor Notes 

Advisors can access a student academic profile.

Advisors can create and save advising notes.

Advising notes are stored in a centralized location.

Advisors can quickly retrieve previously recorded notes.

Students can quickly retrieve recorded notes.

3. Degree Progress View 

Students can view their completed credits.
Students can view their remaining credits.

Degree progress is presented in a simple and understandable format.

4. Accessibility and Usability 

The portal will be easy accessible.

The portal will work on mobile devices.

The experience will be simple enough for new students to use without training.

5. Privacy and Data Protection

Protect student academic and advising information from unauthorized access.

Ensure access to academic and advising records is based on appropriate user roles and permissions.

Include appropriate privacy and data-protection requirements in the MVP design and testing.

Ensure the portal handles student information in accordance with applicable university privacy policies and regulations

4. Out-of-Scope Boundaries

Course registration or enrolment

(document continues....)

My HUB - MVP

Business Analyst: Hwee Ling Lee (Jessie)

Value to Team

Gave the team one end-to-end view with requirement IDs on each step, which supported traceability and testing.

Lesson Learned

Split the flow into smaller journeys and use a tool to link requirements, so changes cause less rework.

My HUB - Context Diagram

Business Analyst: Hwee Ling Lee (Jessie)

Value to Team

Provided a single-page view of the system's users (students and advisors) and its connections, giving the team a shared understanding of scope.

Ensured that requirements and process flows aligned to the same system boundary.

Lesson Learned

Tools and external connections should be confirmed before drafting the diagram. A late change required the diagram to be redrawn, and the requirements and process flows to be rechecked.

Use Case Diagram

REQUIREMENTS LIST and
BUSINESS REQUIREMENTS LIST

Business Analyst: Hwee Ling Lee (Jessie)

Value to Team

Created a clear baseline of what the solution must deliver and why, keeping Business, and team aligned.

Lesson Learned

Requirements should be clear, traceable, and agreed early. Changes should be updated consistently across requirements, user stories, process flows, and testing to avoid gaps and rework.

BUSINESS REQUIREMENTS

Project Deliverables - By Quality Assurance

Test Case

Quality Assurance: Monday Daramola

Value to Team

Every one of the 74 acceptance Criteria was tested with positive, negative and boundary cases. So nothing was missing

Lesson Learned

Prepare the test data (separate student and advisor accounts, degreee records) before testing.

Miro Link: https://miro.com/app/board/uXjVJG8xZYw=/?share_link_id=438887436627

Test Scenario

Quality Assurance: Monday Daramola

Value to Team

Turned each user story into real student and advisor journey, so the testing reflected how poeple actually use My Hub.

Lesson Learned

Review Scenarios with the PO and UI/UX DESIGNER earlier, to catch design gaps such as the missing academic profile before building.

Project Deliverables - By the UI/UX Designer

MVP (User Story & Acceptance Criteria)

Lessons Learnt

Business Analyst:

UI/UX Designer: Deborah Edu

University Advising Portal R2 Current (Swimlane Diagram)

Value to Team

Helped the team understand the end-to-end booking process, including how users interact with the system and where responsibilities sit.

Lesson Learned

Involve stakeholders earlier when mapping processes to identify gaps and avoid unnecessary rework.